General Questions
What is ShutterPress?
ShutterPress is a WordPress gallery plugin built for photographers. It lets you create beautiful, responsive galleries and sell prints or digital downloads directly through WooCommerce.
Who is ShutterPress for?
ShutterPress is designed for photographers, artists, studios, and creatives who want a clean, easy way to deliver and sell images on their own websites.
Is there a free version?
Yes, ShutterPress Gallery is free to use and available on the WordPress Plugin Repository. You can upgrade to ShutterPress Gallery Pro to unlock advanced features.
What’s the difference between the free and Pro versions?
The free version offers essential gallery layouts and lightbox viewing, image liking and downloads. The Pro version adds, password protection, PDF document creation, client emails, watermarking, and WooCommerce sales integration. For more information take a look at the Buy Now page.
Installation and Setup
How do I install ShutterPress?
You can install it directly from your WordPress dashboard by searching for “ShutterPress Gallery,” or by uploading the plugin zip file.
Does ShutterPress work with my theme?
Yes, ShutterPress works with most modern WordPress themes. If you experience layout issues, check your theme’s CSS or contact support.
Can I import galleries from another plugin?
Yes, with the free ShutterPress Migrate plugin you can import from NextGEN, Envira, FooGallery, or Modula.
Does ShutterPress work with page builders like Elementor or Gutenberg?
Yes, ShutterPress includes native blocks and widgets for both.
Features
Which gallery layouts are included?
Grid, Masonry, and Justified layouts are included, with infinite scroll and lightbox viewing.
Can clients mark their favourite images
Yes, you can enable image likes and selections, so your clients can view their favourites on each visit.
Can I protect my images with watermarks?
Yes, ShutterPress Pro allows both text and image watermarking.
Can I sell prints and downloads?
Yes, ShutterPress integrates with WooCommerce so you can sell prints and secure digital downloads.
Can I password protect a gallery?
Yes, you can protect any gallery with a password or make it private so only clients with the link can view it.
Can clients download their favourite images?
Yes, ShutterPress Pro allows clients to mark favourites and download approved or purchased images. With ShutterPress Gallery Pro they can download the entire gallery as a Zip File.
WooCommerce
Do I need WooCommerce to sell prints or downloads?
Yes, WooCommerce is required for selling images through ShutterPress. It handles payments, taxes, and checkout securely.
Why does ShutterPress use WooCommerce instead of a custom cart?
WooCommerce is the most reliable and widely supported e-commerce system for WordPress. It handles payments, taxes, and customer data securely, and integrates easily with thousands of extensions for shipping, subscriptions, and marketing. Using WooCommerce ensures your store is stable, scalable, and fully compatible with other tools.
How does ShutterPress connect to WooCommerce?
Each gallery can be linked to WooCommerce products using ShutterPress template products, letting you sell prints, downloads, or packages directly from your galleries.
What payment processors are supported?
You can use any payment processor supported by WooCommerce, giving you a wide range of options. This includes popular gateways like Stripe, PayPal, Square, Apple Pay, Google Pay, and direct bank transfers. If you already use a WooCommerce-compatible payment plugin, it will work automatically with ShutterPress gallery sales.
Can I use my existing WooCommerce products?
Yes, you can connect existing WooCommerce products to galleries if they match your pricing and fulfilment setup.
Does ShutterPress support product attributes?
Yes, you can use product attributes to create any options that you want your customer to choose, such as print finish or frame colour.
Can I use print-on-demand or fulfilment services?
Yes, you can connect WooCommerce to print fulfilment services using their own plugins for print fulfilment.
Will orders appear in my WooCommerce dashboard?
Yes, all orders placed through ShutterPress galleries appear in your normal WooCommerce Orders section.
Can I offer discounts or coupons?
Yes, any WooCommerce coupon or sale pricing will automatically apply to ShutterPress gallery purchases.
Does it work with multi-currency or tax plugins?
Yes, ShutterPress is compatible with most standard WooCommerce extensions, including multi-currency, tax, and shipping plugins.
Can I offer product bundles or packages?
Yes, you can use other WooCommerce plugins to create packages, such as print sets or combined digital and physical offers. These work seamlessly with ShutterPress galleries and template products.
Billing and Licensing
Do you offer refunds?
All our subscriptions have a 14 day money back guarantee. If for whatever reason you decide that ShutterPress isn’t for you we’ll give you a full refund, no questions asked.
Can I upgrade my subscription?
Yes, if you need more licenses you can upgrade and will only be charged the difference between your current subscription and the new subscription.
Do I get updates and support?
Yes, all active licences include plugin updates and support for the duration of your subscription.
What will my renewal fee be?
Your renewal price will be locked in forever and you will have access to all pro features as they’re released, even if your purchase using a discount code, the renewal price will always be the same.
What is paddle.com?
Paddle.com is our order and payment processing partner, your invoice will be from paddle.com and all billing support is handled by them.
Still have questions?
If you can’t find the answer you’re looking for, we’re happy to help. Contact us here and we’ll get back to you as soon as possible.
